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Volunteers help to answer questions like these:

  • What makes a “good” experience at a nonprofit?
  • How do we replicate “good experiences” in our local nonprofits?
  • What attributes of nonprofits generate good experiences?
  • What are the attributes of the programs that increase overall life satisfaction scores the most?
  • How can good client experiences in nonprofits develop my community?

The Better Help Assessment Volunteer Program (BHA)

Program Walkthrough

Our volunteer positions are purposeful and meaningful career building opportunities. Our volunteers take this work seriously and the impact we desire is exponential. We expect new volunteers to take their new roles to heart with all rights considered to contribute to our cause.

With that being said there is no experience needed to become a volunteer and the entire experience is offered online to be safe due to COVID-19. Operating in the field is not required but is optional.

Our volunteers diligently work to grow our knowledge of the client experience with local nonprofit services. Our volunteers ethically collect empirical, analytical, and anecdotal feedback on services, nonprofits, and their immediate community. Our goal is to provide better help options. How do we do this?

Almost as a secret shopper would, volunteer researchers will start by taking a short questionnaire which will create their overall satisfaction of life score (based on our system). From this score the Help Institute and volunteers together will select nonprofits for the volunteer to visit that claims to be able to help in the area in which the volunteer has chosen to improve. (Needing the service personally puts the volunteer in the position a normal community member would be in using the nonprofit's service.)

The volunteer then documents the experience with the nonprofit in a report to the Help Institute. After the specified time for success of the service, we conduct the questionnaire again to see if improvements have actually happened. From this information we can better understand the client experience and the capabilities of our local resources on a measurable scale. In addition, we work together with the volunteer and other volunteers to create assumptions and reports about our experiences collectively.

Our communities are better utilizing assets, serving more efficiently, educating more precisely, and communicate more effectively through our teamwork!

Join us! If you would like to serve your community in a systematically meaningful way and improve the quality of your own life, fill out the form on this page and someone will be able to help you start your journey in the next 3-5 business days! If you would like to help in any of the many leadership, administration or development capacities please specify in the comment section of this form.

Why did we create this program?

Because our communities DESERVE BETTER. Better from places we trust our donated and tax dollars to. Billions of dollars are being funneled into nonprofit programs that treat people like a number or a charity case with no sense of human decency or respect. Although these organizations are in the minority, they affect the trust of other organization that should be celebrated. We are stopping this from happening by building organizations up. Through our programming we significantly raise positive outcomes and participation at nonprofit programs by providing industry specific, client experience training and coaching.

Join Us!

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Rewards & Perks

Volunteers will be gifted with free events, access to services we offer at a volunteer price, exclusive volunteer neighborhood requests, unique neighborhood experience petitions, professional groups, social groups, and a one of a kind Help Institute Researcher ID Card with a chance to earn SO Badges.

What does this program accomplish?

  • Increases the rate of community development
  • Increases the use of local resources
  • Increases positive outcomes
  • Increases community engagement
  • Decreases negative experiences at NFPS
  • Decreases oversaturation
  • Decreases community stagnation
  • Builds trust between NFPs and the community
  • Alleviates unnecessary suffering when resources are available