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Volunteer As A "RESEARCHER" Not A "RESEARCHEE."
Volunteers help to answer questions like these:
- What makes a “good” experience at a nonprofit?
- How do we replicate “good experiences” in our local nonprofits?
- What attributes of nonprofits generate good experiences?
- What are the attributes of the programs that increase overall life satisfaction scores the most?
- How can good client experiences in nonprofits develop my community?
The Better Help Assessment Volunteer Program (BHA)
Our volunteer positions are purposeful and meaningful career building opportunities. Our volunteers take this work seriously and the impact we desire is exponential. We expect new volunteers to take their new roles to heart with all rights considered to contribute to our cause.
With that being said there is no experience needed to become a volunteer and the entire experience is offered online to be safe due to COVID 19. Operating in the field is not required but is optional.
Our volunteers diligently work to grow our knowledge of the client experience with local nonprofit services. Our volunteers ethically collect empirical, analytical, and anecdotal feedback on services, nonprofits, and their immediate community. Our goal is to provide better help options. How do we do this?
Almost as a secret shopper would, volunteer researchers will start by taking a short questionnaire which will create their overall satisfaction of life score (based on our system). From this score the Help Institute and volunteers together will select nonprofits for the volunteer to visit that claims to be able to help in the area in which the volunteer has chosen to improve. (Needing the service personally puts the volunteer in the position a normal community member would be in using the nonprofit's service.)
The volunteer then documents the experience with the nonprofit in a report to the Help Institute. After the specified time for success of the service, we conduct the questionnaire again to see if improvements have actually happened. From this information we can better understand the client experience and the capabilities of our local resources on a measurable scale. In addition, we work together with the volunteer and other volunteers to create assumptions and reports about our experiences collectively.
Our communities are better utilizing assets, serving more efficiently, educating more precisely, and communicate more effectively through our teamwork!
Volunteers will be gifted with free events, access to services we offer at a volunteer price, exclusive volunteer neighborhood requests, unique neighborhood experience petitions, professional groups, social groups, and a one of a kind Help Institute Researcher ID Card with a chance to earn SO Badges.
Join us! If you would like to serve your community in a systematically meaningful way and improve the quality of your own life, fill out the form on this page and someone will be able to help you start your journey in the next 3-5 business days! If you would like to help in any of the many leadership, administration or development capacities please specify in the comment section of this form.